Legal
Sovereign AI Infrastructure by Design.
NOVA PRIVACY POLICY
Operated under the CYBERFALKEN-NEURONET AI System
Effective Date: 10 September 2026
1. INTRODUCTION
NOVA is a software application operated under the CYBERFALKEN-NEURONET AI System by CYBERFALKEN, based in London, England, United Kingdom.
This Privacy Policy explains how personal information is collected, processed, stored, used and protected when you access or use NOVA.
This Privacy Policy is intended to comply with applicable United Kingdom data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. DATA CONTROLLER
The data controller responsible for personal data processed through NOVA is CYBERFALKEN, London, England, United Kingdom.
Privacy and data protection enquiries may be submitted using the contact details available through CYBERFALKEN.COM.
3. INFORMATION WE PROCESS
When you use NOVA, we may process information required to provide the service. This may include your email address, account identifiers, authentication and session information, application and device information, network information, diagnostic information, error logs and security-related information.
NOVA may also process information that you voluntarily provide, including text messages, voice or speech input, images, documents, files and other supported multimodal content.
If you contact CYBERFALKEN for technical or account support, we may process information contained in those communications in order to respond to your request.
4. HOW WE USE INFORMATION
Information may be processed to register and authenticate users, manage accounts, provide NOVA functionality, process user requests, generate artificial intelligence responses, maintain conversation functionality, protect accounts and infrastructure, detect abuse or security threats, troubleshoot technical problems, improve service reliability and comply with applicable legal obligations.
CYBERFALKEN does not sell personal data.
CYBERFALKEN does not use personal information for behavioural advertising or advertising-based profiling.
5. LEGAL BASIS FOR PROCESSING
Personal data may be processed where necessary to provide NOVA services requested by the user, in accordance with Article 6(1)(b) of the UK GDPR.
Information may also be processed where necessary for legitimate interests under Article 6(1)(f), including service operation, system security, fraud prevention, abuse prevention, troubleshooting and reliability.
Information may be processed under Article 6(1)(c) where necessary to comply with applicable legal obligations.
Where consent is legally required for a particular processing activity, consent may be requested separately and may be withdrawn where applicable.
6. SPECIAL CATEGORY DATA
NOVA is not specifically designed to request special category personal data. However, users may voluntarily include sensitive information within text, audio, images, documents or other content submitted to NOVA.
Where such information is processed, it will only be processed as necessary to provide the functionality requested by the user or where another lawful basis applies.
Where an additional condition under Article 9 of the UK GDPR is required, an appropriate condition will be applied.
7. ARTIFICIAL INTELLIGENCE PROCESSING
NOVA uses artificial intelligence systems operating through the CYBERFALKEN-NEURONET infrastructure.
Text, speech, images, documents, files and other supported information submitted by users may be processed by artificial intelligence models in order to understand requests and generate responses.
Artificial intelligence responses are generated using computational models, contextual processing, pattern recognition and probability.
User information is not sold to advertising networks, is not used for behavioural advertising and is not used to train unrelated third-party artificial intelligence systems.
8. SERVICE PROVIDERS
CYBERFALKEN may use service providers where necessary to operate NOVA. These may include infrastructure, communications, transactional email, application distribution, Android platform, security, diagnostic and technical-support services.
Only information reasonably necessary for the relevant service should be provided to such service providers.
Information may also be disclosed where required by applicable law, court order or another legally valid request from a competent authority.
9. DATA RETENTION
Personal information is retained only for as long as reasonably necessary to provide NOVA services, maintain user accounts, protect system security, investigate abuse, resolve technical issues, comply with legal obligations or establish and defend legal claims.
Information that is no longer required may be deleted or anonymised.
Account deletion may result in deletion or anonymisation of associated personal information, except where certain information must lawfully be retained.
10. DATA SECURITY
CYBERFALKEN applies technical and organisational measures designed to protect information processed through NOVA.
These measures may include encrypted communications, secure authentication, token-based access controls, device-protected credentials, restricted infrastructure access, security monitoring, technical logging and network security protections.
No digital system can guarantee absolute security, but reasonable safeguards are applied to protect personal information against unauthorised access, disclosure, alteration or loss.
11. INTERNATIONAL DATA TRANSFERS
NOVA or supporting services may use infrastructure located inside or outside the United Kingdom.
Where personal data is transferred outside the United Kingdom and applicable law requires safeguards, appropriate transfer protections will be used in accordance with UK data protection law.
12. YOUR DATA PROTECTION RIGHTS
Depending on the circumstances, users may have rights under UK data protection law including the right to access personal data, correct inaccurate information, request deletion, request restriction of processing, object to certain processing, withdraw consent where applicable and request data portability where applicable.
Users may also lodge a complaint with the Information Commissioner's Office (ICO).
Identity verification may be required before certain requests can be completed.
13. AGE REQUIREMENT
NOVA is intended for users aged eighteen years or older.
NOVA is not intended for persons under eighteen and CYBERFALKEN does not knowingly provide NOVA accounts to children under eighteen.
If information relating to a person below the permitted age is identified, appropriate steps may be taken to restrict the account and remove the information where required.
14. COOKIES, TRACKING AND THIRD-PARTY SERVICES
The NOVA mobile application does not require traditional browser cookies for normal application operation and does not currently include advertising SDKs for behavioural advertising.
CYBERFALKEN websites may operate under separate website privacy or cookie notices.
NOVA may interact with Google Play, Android system services and other platform functionality required for application distribution, security, permissions and supported device functions. Information independently processed by those services may be governed by their own privacy policies.
15. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated to reflect changes to NOVA, CYBERFALKEN services, infrastructure, security practices, legal requirements or data-processing activities.
Material changes will be reflected by an updated Effective Date and, where required, users may be notified through NOVA or another appropriate method.
16. CONTACT
For privacy, account or data protection enquiries, contact CYBERFALKEN through CYBERFALKEN.COM
CYBERFALKEN
London, England
United Kingdom